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Insurance Law

TEXAS FREEZE WATER DAMAGE CLAIM FAQ

I FILED MY CLAIM FOR WATER DAMAGE CAUSED BY THE TEXAS FREEZE, AND NOW THE INSURANCE COMPANY IS ASKING FOR INFORMATION I DO NOT HAVE. DO I HAVE TO COMPLY?

You do have a duty to cooperate with your insurance to an extent. If your insurance company is asking for information that's relevant to your claim, you should provide as much as you can so that your claim can be processed quickly. Unfortunately, many insurance companies give their customers the runaround or ask for unnecessary personal or financial information that should has no bearing on a claim in an effort to delay or undervalue your claim. Cody Moore knows about what you're experiencing and you can speak with us to find out if you should continue to comply with insurance company requests.

NOTHING IS HAPPENING WITH MY FROZEN PIPE BURST CLAIM BECAUSE THE CAUSE OF THE WATER DAMAGE IS UNDER INVESTIGATION. WHAT CAN I DO?

Insurance companies sometimes use unnecessary investigation and If the cause of the water that damaged your property is under investigation, you may feel more like a suspect than a victim who has experienced a devastating loss. What's more, the claims process will be at a standstill until the cause is determined. This can be a difficult time. Instead of losing hope, work with a firm that knows how to deal with fire damage investigations and insurance claims. We can step forward and protect your interests during the investigation, in filing your claim, and even in disputing a denial or low settlement offer. We have the tools and experience to maximize your coverage.

MY INSURANCE COMPANY PAID TO HAVE MY PROPERTY RESTORED AFTER WATER DAMAGE, BUT I'M NOT SATISFIED WITH THE RESULTS. CAN I DO SOMETHING ABOUT THIS?

Water leakage from busted pipes can cause considerable damage to a structure and all of the property inside. If your insurance company paid to have your belongings and home restored after a receiving water damage but you still see visible signs of water damage or feel that repairs and remediation were inadequate in any way, you may be entitled to additional compensation. The insurance company is obligated to restore your property to the condition it was in prior to the water damage in a consistent and uniform fashion. They can't replace damaged flooring with mismatched materials. You can't be expected to live with shoddy repairs. Talk to your lawyer about reopening your claim and getting your home restored properly.

Learn more from the Texas Department of Insurance.

CALL OUR TEXAS FREEZE INSURANCE CLAIM LAWYERS AT 281-241-7161

Cody Moore and his staff are passionate about fighting for your rights. We understand the amount of frustration and anguish you are likely facing after water has damaged your property. The recent Texas Freeze and the claims handling aftermath is an excellent example of what insurance companies should not do.

Many companies stalled their payment to their policyholders after the Texas Freeze forcing them to pay for some of the water remediation and restoration damages out of pocket.

If this happened to you, then you can get help. If you are facing property damage because of a fire, you want to get it fixed so you can get your life back to normal as soon as possible. Our Texas Freeze insurance claim law firm can help you fight for the financial support that you need and deserve. Call today!

Call 281-241-7161 to schedule a free case review with a Houston insurance attorney from our Fort Bend County, Texas law firm.

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